Skills Assessment

Skill	Proficiency (scale 1-5)	Years
Project Management	5	12+
Systems Implementation	5	12+
Systems Administration (Avaya, Lucent, ATT)	5	12+
Call Center Administration (Avaya, Lucent)	4	7
Trouble-Resolution	4	8
Customer Training	3	5
Video Teleconferencing Technician	3	2
Video Conferencing PM	4	8
Database Development (Filemaker Pro PC/MAC)	5	8
Staff Supervision	4	7